Frequently Asked Questions

We operate out of a commercial kitchen and plan to open a storefront soon. Stay tuned.

We have the capacity to produce large volumes. We bake fresh cookies for every order, so you’ll always get freshly made treats no matter when you place your order.

Yes! You can place an order in advance through our local delivery or pick-up options. For larger catering inquiries, please email us at orders@greenislandbakery.com.

Yes, we offer local delivery! You can place your order directly on our website. Nationwide shipping is also available for our all of our gift boxes.

Our cakes, cupcakes, and breads are available for local pick-up and delivery only. Please contact us via email at orders@greenislandbakery.com

Our shortbread cookies stay fresh for up to 6 months when stored in a cool, dry place.

We need 2-4 business days to process your order before it is shipped.

Shipping costs vary based on the size and destination of your order. Once your order is confirmed, you will be responsible for the shipping fee.

While we carefully package all products, we are not responsible for any damage that occurs after your order is shipped. If you experience any issues, please contact us at orders@greenislandbakery.com, and we will review your order.

Due to the perishable nature of our products, we do not offer returns or refunds. However, if you experience any issues with your order, please contact us at orders@greenislandbakery.com, and we will review your case.

Yes! We offer nationwide shipping for our cookie gift boxes. Check out our website for available shipping options.