How can I offer GreenIsland Bakery wholesale? 

To become a GreenIsland Bakery wholesaler, please fill out our wholesale application form above (REQUEST FORM button). We require various information about your business, including your business Tax ID. Once we review your application, we'll contact you within 3 business days to finalize the setup. 

What is the minimum order quantity (MOQ)? 

Our minimum order quantity depends on the items (based on wholesale pricing). This minimum helps us ensure the best pricing and efficiency in processing and shipping your wholesale orders. 

What are your payment terms for wholesale orders? 

For wholesale orders, we require a 30% deposit at the time of order placement. The remaining 70% is due by one week before wholesale order shipping. We will provide you with an invoice for the final payment once your order is ready to ship. We accept payments via bank transfer, credit card, PayPal or Zelle.

Why are some items available on your website but not available for wholesale? 

Our wholesale site offers a curated selection of our best-selling items, carefully chosen to ensure that our wholesale partners have access to our most popular and successful products.  

Can I request samples before placing a wholesale order? 

If you have specific questions about our products or need further information, please feel free to contact our wholesale team. 

What is your return policy for wholesale orders? 

Due to the nature of wholesale, all sales are final and we do not accept returns on wholesale orders. If you receive any items that are defective or not as ordered, please contact us within 72 hours (three calendar days) of delivery so we can address the issue promptly with you. 

How do you handle shipping for wholesale orders? 

For all wholesale orders, we charge a flat rate of $100 for shipping, processing and handling. We ship all wholesale orders via premier carriers such as UPS, FedEx, and DHL. Orders will be dispatched within the timeframe specified in your purchase agreement. Please note that expedited shipping options are not available at this time. 

Are there any discounts for large orders? 

We sincerely value our wholesale partners and are committed to supporting your business growth. As we strive to keep our wholesale prices as advantageous as possible with our superior price-to-quality ratio, we currently do not offer additional discounts on large orders beyond our already discounted wholesale rates. Our pricing is structured to provide you with the best value from the first unit. If you have specific pricing questions or need to discuss large volume purchases, please contact our wholesale team directly. 

Can I sell your products online or in physical stores? 

You are welcome to sell our products in your primary retail locations.

Whom do I contact if I have any other questions about a wholesale order or account? 

For any other questions related to a wholesale order or account, please contact our wholesale support team at info@greenislandbakery.com.